Customer service centre working hours during the holidays

Customer service centre 14.04. 15.04 18.04.
Tērbata 9:00-17:00 Closed Closed
Skanste 9:00-17:00 Closed Closed
Mārupe 9:00-17:00 Closed Closed
Liepāja 9:00-16:00 Closed Closed
Daugavpils 9:00-16:00 - -
Valmiera 9:00-16:00 - -

Intrabank payments
On 14.04. and during the Easter holidays, all payments within Luminor will be processed immediately or within minutes.  

Payments in EUR
Payments in EUR made on 14.04. before 16:00 will be transferred on the same day.  
Payments in EUR made on 14.04. after 16:00 will be transferred to the beneficiary bank on 19.04. 

Urgent payments in EUR made on 14.04. before 17:00 will be transferred on the same day.  
Urgent payments in EUR made on 14.04. after 17:00 will be transferred to the beneficiary bank on 19.04.
 
International payments
Express currency payments (payments with the same valuation date) made on 14.04. before 16:00 will be transferred on the same day. 
Express currency payments made on 14.04. after 16:00 will be transferred to the beneficiary bank (or correspondent bank) on 19.04.

Customer support
On 14.04, customer support will be available as usual, and from 15.04. to 18.04. we’ll be on holiday.
Make sure to visit our FAQ – the answers you’re looking for might be a click away. 

Wishing you a warm and peaceful Easter holiday!