How to conclude internet bank agreement remotely?

To conclude Luminor Internet bank agreement remotely please complete the “Know Your Customer” questionnaire. How to complete "Know Your Customer" questionnaire?

After completing, save it in PDF format, sign with the electronic signature

Send the questionnaire and a copy of passport / ID card to e‑mail address [email protected]

After checking the information the bank’s specialist will contact you to agree a time to perform video identification

How do I get an electronic signature?

  • Do you have a Basic Smart‑ID account? Watch a video tutorial on how to convert it to a Smart‑ID Qualified Electronic Signature (QES) in the Smart‑ID app within a couple of minutes

What does it take to conclude internet bank agreement remotely?

  • You are 18 years old with a passport or ID card
  • Phone or PC with high resolution camera and microphone
  • Fast and stable internet connection
  • Web browsers: Google Chrome, Mozilla Firefox, Apple Safari or Opera
  • Operating system: Windows, macOS or Android

Start using Internet banking today!

See also:

Mobile Banking

Learn more

Digital Bank

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Smart-ID

Learn more

Remote channels

Learn more