Code calculator Luminor | Nordea

Log into Luminor internetbank with the button 1 Login.
Button 2 ID is used for authentication in Call Centre. 
Confirm payments and applications with the button 3 Sign.
You can cancel a function by pressing the C button.
Confirm your cancellation with the OK button.
Remember to switch the calculator off after you have used it.

Enlargement function

With the 0 button you can change the size of the code shown on the display.

Change of language

1. Switch the code calculator on by pressing the OK button.
2. After that, press the button 4 and the language choices will be displayed.
3. Choose the language you want to use by pressing the number of the language, for example, 0 = English, 6 = Latvian, etc.
4. Confirm the choice of language by pressing the OK button.
5. The language has been changed.

Change of PIN code

The calculator is protected with your personal PIN, which you have created in connection with activation. Change the PIN code by following the instructions below:
1. Switch the code calculator on by pressing OK. 
2. Press the button 5 until the calculator asks if you want to change your PIN code.
3. Give your old PIN and press OK.
4. Give your new PIN and press OK.
5. Give your new PIN again and press OK.
6. Your PIN code has been changed.

The calculator is personal. Your user ID and the codes created with the calculator correspond to your signature.

Never surrender the calculator or its PIN code to anyone.

Select a PIN code which is easy to remember, but difficult for others to guess. Don’t write the PIN code down.

Remember that Luminor will never ask you to test the calculator in any of its service channels.

Never surrender codes calculated by the calculator to third parties, not even to the authorities.
The bank will never request your codes by e-mail.

When calling to Customer Service follow instructions:

1. Operator will ask your customer ID and response code.
2. Switch on your code calculator and press 2 ID.
3. Enter challenge code received from the operator and press OK.
4. Enter your PIN code and tell generated response code to the operator.

Authentication:

1. Choose New code calculator tab to login.
2. Insert your User ID and press Enter button.

3. Switch on your code calculator and press 1 Login button.
4. Enter your PIN code into the code calculator and press OK.
5. The device calculates a response code.
6. Enter displayed response code on login page. Continue by clicking Enter button.

For payments and applications confirmation please follow the instructions displayed within the internetbank.

How many code calculators can I have simultaneously?
Each customer can have just one code calculator at a time.

Can I order Nordea Codes app and code calculator?
Yes, you can order both devices.

When will the code calculator activation code reach me?
The token application activation code will be sent a few days prior to the arrival of the code calculator by SMS.

What should I do if I have not received the code calculator's activation code by SMS?
If you have not received the code calculator's activation code by SMS, then please contact Luminor Customer Support as they can issue a new activation code for you.