Clients whose income has temporarily decreased in the current situation and whose payment discipline until now has been impeccable.
Mortgage principal for up to 6 months, while payments of consumer loan principal for up to 3 months.
Due to the current circumstances, there is no service fee for persons whose income loss has been affected by caused COVID-19 emergency.
We approach every client’s case individually. Please inform us of your payment difficulties as soon as possible by submitting a grace period request in the internet bank.
We approach every client’s case individually. Please inform us of possible payment difficulties as soon as possible by submitting a grace period request in the internet bank.
We want to review all grace period requests in 10 working days. However, if the number of incoming requests increases significantly, we may need more time to review them.
We offer grace periods for both products in the case of a temporary decrease in income.
We will not amend the terms and conditions of agreements related to EBIFN, Collar, CAP, Luminor Prime.
An Altum guarantee is not an obstacle to getting a grace period.
You don’t have to prove it. We will contact you ourselves if we need any additional documents.
The solution we offer does not require amendment of the mortgage contract.
Each client is in a different situation and we approach them individually.
You still have to pay interest during the grace period. Grace period is for principal.
You must submit a grace period request in the internet bank.
Amending the terms and conditions of the agreement may bring about the need to amend the collateral agreement of the mortgage contract, for which additional notary fees must be paid.
We prefer signing the amendments made to agreements electronically (with Smart-ID Qualified electronical signature or eSignature) due to the spread of the COVID-19 virus.