Working hours and payment processing on public holidays
02.05.2022
Please be advised on the planned changes in the working hours of Luminor customer service centres and the payments on the May public holidays.
Working hours of Luminor customer service centres
03.05. - working day will be one hour shorter
04.05. - will be day off
Payment processing on public holidays
When making transfers during the public holidays, please pay attention to the terms of payment processing.
Intrabank payments
On 03.05. and during public holidays, all payments within Luminor will be received immediately or within a few minutes.
Payments in EUR
Payments in EUR made on 03.05. before 16:00 will be transferred on the same day. Payment orders received after 16:00 will be transferred to the beneficiary bank on 05.05.
Urgent payments in EUR made on 03.05. before 17:00 will be transferred on the same day. Payment orders received after 17:00 will be transferred to the beneficiary bank on 05.05.
International transfers
Express currency payments made on 03.05. before 16:00 (payments with the same value date) will be transferred on the same day. Payment orders made on 05.05. after 16:00 will be transferred to the beneficiary bank (or correspondent bank) on 05.05.
On 03.05., the customer support will be available as usual, and on 04.05., we will be working according to the holiday working hours. Please take a look at frequently asked questions and answers – this may help you to save your time and resolve any issues yourself.