Skip to main content

We use cookies to make your browsing experience better. Agree and share a cookie with us!

Luminor Logo
  • Internet bank
  • Daily finances

    Daily finances

    • Become a customer
    • Opening account for Ukrainian citizens
    • Luminor for Kids
    • Payment cards and packages
    • Programs for customers
    • Smart-ID
    • Internet Banking
    • Mobile Banking
    • Insurance
    • Payments
    • Customers about us
  • Savings

    Savings

    • Term deposit
    • Savings Account
    • Annual interest rates
    • Calculator
    • Grow your wealth
    • Pension
    • Investments
    • Private Banking
    • Primary Placements
  • Loans, leasing

    Loans, leasing

    • Housing loan
    • Consumer Loan
    • Housing consultations
    • For renovation and energy efficiency
    • Idea Loan
    • Loan for land acquisition
    • Car Loan
    • Loan for eco-friendly cars
    • Car leasing
    • Calculators
  • Business
  • Internet bank

    Internet bank

    • Luminor Internet bank
    • Become a Customer
    • About us
      • Luminor story
      • Governance
      • Management
      • Financial reports
      • Insights
      • Processing of Personal Data
      • Anti-Money Laundering
      • FATCA/CRS
      • Important Information for Customers Resident in the U.S.
      • Complaints and feedback
      • Corporate social responsibility
      • Investor relations
    • Internet bank
    • News
    • Bank network & ATMs
    • Pricelist
      • Pricelist for private
      • Pricelist for business
      • Pricelist archive
    • Private Banking
    • Terms & Conditions
    • Questions & Answers
    • Application forms
    • Currency rates
    • Career
    • Open Banking
    • LV
    • RU
  • Luminor Internet bank
Customer support
Contacts
  • Home
  • Complaints and feedback

Complaints and feedback

1

Contact data Tap to close

Contact data
2

Complaints and feedback Tap to close

Complaints and feedback
Summary

Contact data

Please review complaints handling process before filling in this form.

Private person or company?

Select:
Are you inquiring about Luminor pensions?
To:
To:
Date:

Personal data:

Preferred channel for the answer:

Company data:

Preferred channel for the answer:
  • Private banking
  • Currency rates
  • Terms & Conditions
  • Contacts
  • Code of Conduct
  • Anti-Money Laundering, international sanctions
  • FATCA/CRS
  • Pricelist
  • Questions & Answers
  • Fraud prevention
  • Complaints and feedback
  • Raise Your Concern
  • Become a customer
  • Marketing Consents
  • Cookies
  • Sustainability

For customer support please dial +371 67 17 1880
(Mon - Fri 08.00 - 20.00)
Card blocking 24/7/365

Call cost may vary by network provider and your call plan.
© 2025. Luminor Bank AS