How to log into Luminor|DNB internet bank for the first time?

Important! Upon first connection to the internet bank, we invite you to use the full version. If you are an internet bank user for another customer (including a company), during the first use, you will have to accept that you agree to work with the internet bank of the indicated customer – only then you will be able to switch to it in your mobile application.

If you already hold “Smart-ID Qualified Electronic Signature”

1. Open Luminor Internet-bank on the website and select Luminor|DNB.

2. As your login enter your existing (or the new one, if communicated by us) Internet-bank login name and tap “Continue”.

3. Select Smart-ID and tap “Login”.

4. Enter a PIN in Smart-ID app, in order to log in Luminor|DNB internet bank.

If you have no Smart-ID account

Watch the video on how to download the Smart-ID application and create a Smart-ID Basic account. After setting up your account, do the actions from step 2.

To connect to Luminor|DNB internet bank with Smart-ID Basic account

1. Open the internet-bank section on Luminor homepage and choose Luminor|DNB.

2. Enter your current internet bank customer number as your login (or a new internet bank customer number, if we have already sent it to you) and click “continue”.

3. Choose Smart-ID and click “enter”.

When you see the message “To confirm your first Smart-ID logging, you will be redirected to the internet bank application page”, click “continue”.

4. When Luminor|Nordea e-identification page opens, enter your existing customer number and choose your current authentication tool (code application or code calculator) and click “confirm”.

5. When a page with your data and additional information is open, click “confirm”.

After all these steps are completed, your new Luminor|DNB internet bank will open.

The type of your existing Smart-ID account you can find out from the first view of your Smart-ID application
If the Smart-ID app background is green it means Smart-ID Basic:

If the Smart-ID app background is white it means the Smart-ID “Smart-ID Qualified Electronic Signature”:

We suggest to upgrade your Smart-ID Basic account to Smart-ID qualified electronic signature remotely – for more information, click here.