Two customer service centres in Riga will have longer opening hours
27.08.2019
From Monday, August 26 until September 15, Luminor extends their business hours for two customer service centres in Riga - “Tērbata” and “Skanstes".
Such a decision was taken due to changes in the usage of authentication methods - from September 10 we terminate the authentication with code cards and GO3 calculators in Luminor|DNB Internet bank and mobile bank.
Employees of our customer service centres will be pleased to help you install the Smart-ID mobile app and tell you how to use it easily on daily basis.
You may download and start using Smart-ID yourself, avoiding the long waiting time at the customer service centres. Follow the steps, how to get a Smart-ID account. If you do not want to use Smart-ID, you may purchase the new code calculator at any of our customer service centres.
We kindly advise to change the code card or GO3 code calculator to another authentication method - mobile application Smart-ID or the code calculator Digipass 270 in a timely manner, the sooner - the better.
Changes in the opening hours of Luminor customer service centres:
