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Customer support
Contacts

No longer issued cards (I)

Ordering and delivering
Luminor Visa Infinite (3)
Card opening Free
Card renewing, closing Free
Monthly fee for provision of a main card €20
Monthly fee for provision of an additional card €20
Monthly fee for additional card linked to a parent as a customer (children starting from age 6 to 17 including) €20
Delivering the card
- by post to address in Latvia €2
- by post to address abroad €10
- to the Customer Service Center (1) €10
Replacing the card
- when card is replaced before the expiry date €5
- additional fee for express issuing (2) €30

(1) The fee is not applicable if the Customer pays the fee for an express issuing of the Card.
(2) If the card is ordered on a business day by 12:00 AM, it will be delivered to Customer Service Center in Riga within 5 hours, and outside Riga within Latvia on the next business day.
(3) New Luminor Visa Infinite credit cards are not issued from 02.05.2024.

More information about Payment cards can be found here and about safe usage of Payment cards here.

Payments and cash
Luminor Visa Infinite
Conversion fee for paying in different currency than account currency (1) 3%
Cash withdrawal:
- Luminor ATMs in Baltics Free up to €2000 per calendar month, 2% of the sum exceeding €2000 (min. €3.50)
Citadele, SEB, Swedbank ATMs in Latvia Free up to €1000 per calendar month, 2% of the sum exceeding €1000 (min. €3.5
- other ATMs in Latvia and foreign countries Free up to €1000 per calendar month, 2% of the sum exceeding €1000 (min. €3.5
Cash deposit
- Luminor ATMs in Latvia (2) Free up to €2000 per calendar month, 2% of the sum exceeding €2000 (min. €3.50)
Balance enquiry
- from Luminor ATMs Free
- from other ATMs €0.50

(1) Conversion fee is added to the currency exchange rate.
(2) The calculation is made based on transactions carried out within the month.

More information about Payment cards can be found here and about safe usage of Payment cards here.

Credit
Luminor Visa Infinite
Credit limit annual interest 14%
Changing the credit limit Free
Interest free period Until next month's 20th date

More information about Payment cards can be found here and about safe usage of Payment cards here.

Other services
Luminor Visa Infinite
Annual interest on unauthorized debit balance 25%
Priority Pass lounge visits (1)
- the first three single visits per year Free
- starting from fourth visit €30
Priority Pass ordering and maintenance
- Opening Included in card monthly fee
- Replacement Included in card monthly fee
- Annual fee (starting from the second year) Included in card monthly fee
Delivering the Priority Pass
- by post to address in Latvia Free
- by post to address abroad €10
Changing card standard withdrawal or purchase limits via Customer Support or at the Customer Service Center €10
Issuance of copy of the receipt for a transaction €25
Closed Card account maintenance (first to be charged one year after the customer’s written notice on the Card closure) N/A

(1) Cardholder can bring additional guests to lounge every time cardholder visits lounge. Companions' visits are counted as separate visits.

More information about Payment cards can be found here and about safe usage of Payment cards here.